This occurs when you are entering the wrong information as a Bitconi wallet. Most of the time, this is Blockchain wallet users who are trying to enter their login code instead of a wallet address.
Remember a bitcoin wallet address will be exactly 34 characters in length. There are no symbols like hyphens (-) in a bitcoin wallet address.Bitcoin wallet address do not have uppercase letter "O", uppercase letter "I", lowercase letter "l", and the number "0" .